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This policy tells you what information we gather, why we need it, how we store it, and when we may share it with trusted partners to make sure the information is correct, stop fraud, and process C$. There are the same basic safety measures in place if you play from Canada as a Canadian customer. There may be extra checks if local laws require them. You are asked to confirm that you have read and agreed to the Privacy Policy when you sign up for an account at Thrillsy Casino.
Before you can open your profile, get to the lobby, and use core services like deposits and withdrawals, you have to accept these terms. They are part of the sign-up process. You agree to how Thrillsy Casino collects, uses, and protects your personal information when you check the box and finish the registration process. The Privacy Policy says that if you don't agree with it, you should stop the registration process and not give any more information.
Privacy Policy acceptance during sign up covers how the platform will handle the data you give them and the data it creates when you use it. This includes the details needed to set up and protect your account, follow the law, and complete transactions.
Information about your account, like your name, date of birth, email address, phone number, and address (if needed). Information used to make sure you are of legal age, who you say you are, and that you meet any compliance requirements that may be in place because of your Canada or Canadian. This includes technical identifiers, log information, and interaction data that are used to keep the site safe, stop fraud, and make it run faster. Information about payments and transactions, like deposit C$20 and withdrawals C$, such as payment method references and the status of processing. When you click "Accept," you also usually agree that Thrillsy Casino can share your information with trusted third parties for services like payment processing, identity verification, fraud prevention, and regulatory compliance, but only to the extent needed to provide the service.
If you want to go ahead with the process but would like more control over how your information is used, look at the screens where you sign up and manage your account to see if there are any marketing communication preferences you can change. This usually doesn't affect your ability to play, deposit C$50, or withdraw 500 C$. You can choose to opt in or out of these options.
To keep your account safe and in line with laws and rules about responsible gaming, Thrillsy Casino may ask you to prove who you are before you can use all of the site's features or ask for a withdrawal, like withdrawing C$100. The exact documents asked for can change based on where you live, how you pay, and risk checks, but the goal is always the same: to make sure you own the account.
Most verification checks are done by comparing the information on your supporting documents with the information in your Thrillsy profile. Giving correct and up-to-date information helps keep things running smoothly when you deposit C$50 or when bigger transactions need extra confirmation.
Identity information is needed to make sure you are who you say you are and that you are of legal age. Name, date of birth, and, if applicable, a government-issued ID number may be part of this. Contact and account information helps Thrillsy get in touch with you and keeps your account safe. Email address, phone number, home address, and basic account information like your username are all examples of this.
You can get pictures of documents and records of checks when you upload proof for checks. A selfie or short video can be included in these files to make sure the person is who they say they are and that the documents are not being misused. Proof of identity: a clear copy or photo of a valid ID that shows your name, date of birth, and that the document is still valid. A proof of address is a recent document that has your name and current address on it. For example, when you ask for a withdrawal of C$200, payment method confirmation is proof that the payment method you're using is yours. Payment and transaction data may be needed to make sure that the platform is being used legally and to stop fraud.
In this, you might find information about your past deposits and withdrawals, as well as timestamps, transaction references, and the basic payment information needed to connect activity to your account. People's nationality and place of residence can be used as proof of eligibility based on their Canadian status or to make sure they are allowed to enter from Canada. As part of the account verification process, Thrillsy Casino only collects the information it needs. You may be asked to complete Know Your Customer (KYC) and Identity Checks before you can do certain things with your account. This is done to protect players and keep transactions safe. This is a standard safety measure that helps stop fraud, access by people under 18, and the unauthorized use of payment methods.
like "withdraw 500 C$, usually requires verification. In some cases, checks may also be done because of strange activity, a lot of transactions, or rules that depend on where you live or your nationality. Required Documents: When KYC is asked for, you will be asked to send clear scans or photos. Thrillsy Casino may ask for a new upload to avoid delays if any document is cut off, blurry, out of date, or missing important information. Identification: a valid government-issued card or passport that has your full name, date of birth, and document number on it.
Proof of address is a recent document that lists your full name and current home address, like a utility bill, bank statement, or official letter. Depending on the rules in Canada, the types of documents that are acceptable may be different. Once you've made a deposit of C$100 or more, or if the system flags a security check, you may be asked to show proof that you own the payment method you used. This can be a part of your card number (with the private numbers hidden) or a screenshot of your account that shows your name and the method. Source of funds (in some cases): proof that the money used on the account came from somewhere; these are usually only asked for during high-value activity or compliance checks.
Pay stubs, bank statements, or other official documents are good examples. It's important that the account name matches the name on the documents and the person who owns the payment method. Takeouts can be stopped until the problem is fixed if details don't match. The amount of time it takes to process depends on how good your uploads are and how hard the check is. Most checks are done within 24 hours, but some can take up to three business days, especially if proof of payment or proof of where the money came from is needed. If you want the verification process to go quickly, upload color images that can be seen from all four corners and don't make any changes other than hiding private numbers.
If Thrillsy Casino needs more information, they will get in touch with you through your account area. If you respond quickly, withdrawals like withdraw 500 C$ won't be held up.
These bonuses, deals, and rewards are based on what you do and what you like. This helps make sure you get deals that are relevant to you, honest checks to see if you're eligible, and rewards that are based on how much you play. We only use the data we need to run each campaign correctly. For example, we might check that a bonus is available in your area, make sure it's applied to the right account, and stop people from abusing the system.
If necessary, offers may be limited by where you live, the rules of Canada, or the status of your account. The information is used to make sure that promotions are linked to the right profile, that players are of the right age and are eligible for rewards, and that rewards are given to the right person. Your name, date of birth, contact information, and basic verification status can be in this. For accurate tracking of bonuses and loyalty programs, data from gameplay and transactions is needed. This includes your deposits (for example, deposit C$50), bets, wins and losses, session history, and history of cashing out bonuses. This lets us figure out how much you've wagered, used your free spins, or earned points.
To check if a promotion is available in your area and to keep promotions safe from fraud, location and device signals may be used. This can include your IP address, device IDs, and the time you logged in. Communication and marketing preferences help you send offers through the channels you pick. This can include the status of opting in via email or SMS, interactions with campaigns, and settings for notifications on the website. Thrillsy may use your Canadian or where you live information to follow rules about promotions or financial restrictions in some markets, depending on the campaign. It's used to make sure people are eligible, not for advertising that has nothing to do with this. These data points are used to do common reward actions like: Giving deposit bonuses, like a bonus up to C$200 after qualifying activity; keeping track of loyalty points and tier status based on wagering and play frequency; giving cashback amounts, like C$25 when conditions are met; giving time-limited promotions and free spins to eligible accounts; stopping duplicate claims and making sure that "one-player, one-account" rules are followed. If you'd rather not get as many promotional messages, you can change your marketing settings in your account.
Even if you don't claim any bonuses, the loyalty program and the calculations used to check your eligibility and figure out your rewards may still use information about your account and activities.
When you deposit or withdraw money, Thrillsy Casino shares some personal and transaction data with our banking partners, card processors, e-wallet operators, and crypto payment providers. To make sure your deposit of C$50 or withdrawal of C$100 goes through correctly and is completed, this sharing is needed to verify the payment, stop fraud, follow the law, and make sure authenticity. We only send the information that is needed for the payment flow you pick.
We only use safe methods to handle your information, and when it's needed, we use tokenization to make sure that the payment provider handles your sensitive card information instead of the casino. Payment start-up and processing. What We Share and Why. In order to make a deposit of C$100 or a withdrawal of C$250, service providers usually need personal and technical information that connects the transaction to the right account and confirms authorization. Watching for fraud and making sure everything is safe. We and our providers may share signals that are used to spot strange activity, stop chargebacks, and keep accounts from being used without permission. Making sure of compliance. Depending on the method and the country, providers may ask for more information to make sure the transaction is legal and meet regulatory requirements.
Identity information includes the payee or payer's name, date of birth, and, if needed, copy of a document that can be used to prove who they are. Information about how to reach you, like your email address and phone number for confirmations, risk checks, or payment alerts. The amount (for example, C$50), the timestamp, the transaction reference, and the status of the transaction are all parts of transaction data. Paying instrument data—limited card or account identifiers like masked PAN, token, IBAN-equivalent, or wallet ID, depending on the service provider. Used for security and compliance checks, device and network data includes IP addresses, device identifiers, browser data, and geolocation markers. Account linkage data includes your casino account ID and any internal references that are needed to make sure that the money goes to the right player account.
sharing with crypto. For crypto deposits and withdrawals, service providers may get wallet address information, transaction hashes, and information about the blockchain network to confirm receipt and send out withdrawals. When you start a C$300 crypto withdrawal, for example, you might need to share the address of the wallet you want to send the money to and the on-chain transaction ID. Data sharing for banking and cards. In order to approve a deposit of C$75 or a withdrawal of C$200 via bank transfer or card payment, providers may need to see proof that the payer's name matches, information about the bank account's routing, and issuer authentication results (like 3DS outcomes). Matching of recipients for withdrawals. To cut down on fraud, withdrawal requests like C$150 are often compared to the source of the original funds and signals that show who owns the account.
One way to do this is to make sure that the person whose withdrawal method was used to deposit money is real. What we don't share unless asked to. If you choose a payment method, Thrillsy Casino will only share the information needed for that method and the provider's rules. We will not give out your full payment information, like your full card number, to anyone else besides the payment provider that handles the transaction.
These options are meant to be simple to use, work right away, and be accessible from your account. Thrillsy Casino treats the information that has to do with your protection tools as private account data when you use them. It's only used to run the feature, make sure your limits are followed, and meet any legal requirements. Access is strictly limited. When you set deposit limits, you can limit the amount of money you can add to your casino account during a certain time period. Set a daily limit of C$100 or a weekly limit of C$500, for example. It takes care of the limit value, the chosen period, timestamps, and the deposits that are counted against that cap in order to set and keep a deposit limit.
Loss limits help you keep your net losses under control for a certain amount of time. If you set a daily loss limit of C$, the system will figure out your net result based on how much you bet and how the games turned out during that time. To make sure this limit is followed correctly, we look at game transaction records and summary calculations. Bet limits set a maximum amount that can be bet. You could, for example, set a weekly limit of 10000 dollars for bets. Processing bet amounts, timestamps, and the total amount wagered in the chosen window is needed to make this happen. You can control how long you play by setting session and time limits. We process session start and end times, device session identifiers, and events that are linked to your account that alert you of reminders or timeouts.
Cooling-off and self-exclusion can make it harder to get into your account for a short time or a long time. We save the chosen duration, activation time, and the status of the restriction when it is turned on. This way, the block works on all devices and logins. What we store is the type of limit, the amount (like C$100), the time period (daily, weekly, or monthly), the start date and time, and the amount that has already been used against the limit. What we don't need are personal details that aren't needed to enforce the tool. For safer play, some limits may go into effect right away, while others may need to be raised after a certain amount of time. If there is a delay, your account will show you when the new value starts to work.
There are built-in controls for privacy and access in these tools. People who are allowed to see the information and need to in order to enforce restrictions, make sure compliance, or answer your request can see it. We also keep track of who has administrative access to the settings for limits and exclusions to help stop abuse. Privacy-tool data can only be shared with certain people. We might only share the bare minimum of information with regulated partners or service providers in order to run the tools, keep people safe, look into strange behavior, or follow the law. We do not market to you or make advertising profiles based on the fact that you have self-excluded.
Communications about your account that have to do with these tools are kept private and useful. To give you an example, if you set a deposit limit of C$100, we might confirm the change in-product or send you an email without giving you too much information.
These are the permissions you give the app and how your device shares technical data. We only collect as much mobile data as we need to in order to run the app reliably, keep your account safe, and meet any regulatory requirements that apply. You are always in charge because you can turn off or change most permissions in the settings of your device.
There may be features that won't work without certain permissions, but you can usually still browse and play with the bare minimum. App Permissions: What We Ask for and Why Thrillsy Casino may ask for certain permissions in order to provide basic features, improve security, and lower fraud. We won't ask for access that isn't related, and we won't read private information like your photos or contacts unless a feature asks for it and you choose to allow it. Access to the network is needed to load games, handle account actions, and keep sessions safe. Storage (limited): This is used to store data about apps and speed them up.
We use system-level storage controls to limit access when they are available. Notifications are not required. Account alerts, like login warnings, reminders to play responsibly, and status updates, can be set up. This can be turned off in the settings of your device. Biometric verification is not required. If your device lets you, you can speed up secure login by using your fingerprint or face. Biometric information is handled by your device and is not saved by Thrillsy Casino. If you want to keep your privacy as high as possible, turn off all notifications and biometrics at first, and then only enable the features you need. After installing, go to your device's privacy dashboard, and, if it's possible, change the permissions to "While using the app."
If you don't need real-time alerts, don't give background access. Location information may be used to make sure that the app is available where you are, to help with compliance checks, and to stop people from abusing their accounts. Often, the app doesn't need exact GPS data to work; instead, it may use an IP address to get a rough idea of where the device is. We try to ask for the least intrusive option when we need to say where someone is. Some functions may not work until location access is allowed if you refuse to allow it and your region needs it for access control. We can keep accounts safe and the platform stable by keeping an eye on devices and apps.
A device's model, operating system version, language settings, app version, crash logs, and network information are some of the things that are usually in this. We use this information to find suspicious logins and lower the risk of fraud, stop automated abuse and bot activity, figure out what's wrong with the game and keep it fair, and keep player accounts safe. We don't use device tracking to get to your personal files, call logs, microphone, or camera unless you specifically turn on a feature that needs it. You can reset your advertising ID, stop ads from following you (if your operating system lets you), remove location permissions, and delete app data in your phone's settings.
The more app data you clear, the less technical information your device stores locally. Clearing app data may sign you out and delete saved preferences.
The casino uses multiple layers of security controls for registration, login, gameplay, and payments. The goal of these steps is to protect personal information, make sure the platform works properly, and lower the chance of someone getting in without permission. Strong encryption, constant monitoring, and useful account safety tools you can use right away are all part of our security standards. No online service can promise that you will never be a victim of cybercrime, but we do focus on preventing it, finding it early, and responding quickly to any activity that seems fishy.
Encryption and Safe Data Handling: When you connect your device to our systems, we use encrypted connections to keep your data safe. This includes your login information and payment requests. This makes it less likely that sensitive information will be read by people who shouldn't be able to on public or shared networks. Inside the company, controlled access to information is used so that only authorized employees and service providers who have been checked out can see personal data when it's needed to provide services, follow the law, or look into security incidents. Security logging is also used to help find incidents and do forensic checks. To make your side of the connection stronger, use a unique, complicated password that you don't use on other sites.
Don't log in to shared computers or Wi-Fi networks that aren't secure. In order to protect yourself from known threats, keep your browser and operating system up to date. Secure processing flows are part of payment protection because they keep your financial information from getting out. When you ask for a C$50 deposit or a C$500 withdrawal, the transaction is handled through secure channels and is watched for strange patterns that could mean your account has been hacked or used inappropriately. Watching how people use their accounts can help find strange logins, sudden changes to their settings, or strange requests to withdraw money. When we see activity that seems fishy, we might temporarily stop some actions, ask for more proof, or start more checks before allowing sensitive operations to go ahead.
Multiple account patterns, bonus abuse, and automated actions that could hurt security and fairness are stopped by anti-abuse controls. These controls also help people use the platform's resources responsibly and protect real players from fraud rings. Protect your email account, since many people use it to reset their passwords. This will lower the chance of fraud. Don't let other people use your account or share your login information. Don't confirm any request until you're sure of your withdrawal destination details. Report any fake Thrillsy Casino messages that ask for passwords or codes. Sessions have controls that lower your exposure if you forget to log out or if someone else uses your device. These controls help keep your device and sessions safe.
Sign out of your account every time you're done playing, especially on an app or a phone. Follow these steps right away if you think someone has gotten into your account without permission: change your password, make sure your email account is safe, and get in touch with support right away, giving them important information like the time of the incident and any transactions that don't seem right. We may temporarily limit your account to protect your balance and personal information while we look into it if we need to.
You agree that your personal information may be used in the ways described below when you use Thrillsy Casino. When the law requires it, we will ask for your permission to do certain processing activities.
We may collect the following types of information: full name, date of birth, email address, phone number, home address, nationality; identity and contact data. Data about your account, like your username, account identifiers, preferences, and settings for responsible gaming. Proof of identity documents, proof of address, information on where the money or wealth comes from (if needed), and the results of verification checks are all examples of verification data. Payment method information (handled by payment providers), transaction history, chargeback or dispute information, and financial and transaction data. This includes deposits and withdrawals.
Data about gameplay and usage, such as game sessions, bets, wins and losses, bonuses, loyalty status, and session length. IDs for devices, browsers, operating systems, cookies, and other tracking technologies are some of the technical data and device information that is collected. Communications include chat logs, emails, messages for customer service, call recordings (if allowed), and records of complaints.
We use personal information to carry out the following services: create and manage accounts, offer games and features, handle deposits and withdrawals, and handle bonuses. Legal and regulatory requirements, such as AML/KYC, fraud prevention, and responsible gaming, must be met through identity verification and compliance. Security: to keep accounts safe, look into strange activity, and keep the platform's integrity.
Customer support means answering questions, fixing problems, and taking care of complaints. To understand how it's being used, make it run better, fix bugs, and add new features, use analytics and improvement. As long as the law allows it, marketers may send you offers and news based on your preferences. You can always choose not to receive these messages. Legal claims are made to find, use, or protect legal rights and to follow legal requests.
Depending on the context and applicable law, our legal bases may include: Contract performance: to provide the services you request. Legal duty: to follow the rules set by the government. Legitimate interests: to protect our services from fraud, make the platform better, and keep the business running, while taking your rights into account.
Giving your permission for certain types of marketing messages or cookies is needed. 4. Some technologies, like cookies, are used by Thrillsy Casino to run the website, remember user preferences, make it safer, and track how well it's doing. We give you cookie controls when you need them so you can manage cookies that aren't necessary.
We may share your information with payment providers and financial institutions so that they can process your transactions and keep fraud from happening. Checking identities, preventing money laundering, and figuring out risks are all done by verification and compliance partners. To get games and services that go with them to people who provide games and platforms. Analytics and marketing partners: to track campaigns and, if possible, make services better.
In certain situations, regulators and police must follow the law or give information when asked to do so. Professional advisors, like auditors, lawyers, and consultants who are required to keep information secret. Actually, we don't sell your personal information. But, some ad technologies may share identifiers with third parties if you allow them to and can control this through your settings.
Your information may be handled in countries that are not under your control. When we send personal information to other countries, we make sure it is safe by using protections like contracts and security measures that are required by legislation.
We only keep personal information for as long as it takes to do the things spelled out in this Policy and to meet legal and regulatory needs.
Depending on account activity, the status of a dispute, and legal requirements, retention periods may be different.
Access controls, encryption when needed, monitoring, and security reviews are some of the administrative, technical, and physical safeguards we use to keep personal data safe. We can't promise that all methods of transmission or storage are completely safe.
You may be able to: See your personal information and get a copy of it, as long as the law is followed. Fix data that is wrong or missing. When certain things happen, delete data. Limit or refuse certain processing, such as marketing. When it makes sense, portability. For processing based on consent, you can withdraw your consent at any time.
Your marketing choices can be changed in your account settings or by clicking on the "unsubscribe" links in emails. Some requests may be limited by the need to prove identity and keep records for legal reasons.
Our services are only for people who are old enough legally in their own country. For example, we might offer self-exclusion tools and keep an eye out for signs of problem behavior to make sure that people who are too young to play don't get in.
Our website may have links to other websites or services. You should read their privacy notices because this Policy doesn't cover those third parties. 12. Any changes to this policy will be made here. Important changes will be shared as needed, and the new version will be used from the date it becomes effective. 13. Contact: To use your rights or ask questions about this Privacy Policy, you can get in touch with Thrillsy Casino support through the ways listed on our website.
Name, date of birth, address, email address, phone number, login information, payment information (masked where possible), device and IP information, your gaming and transaction history, and, if asked, verification documents. We use this information to handle deposits and withdrawals, stop fraud, follow AML and age-check rules, make sure bonus terms are followed correctly, set limits on responsible gaming, and help you with your account. Support is where you can ask to see your data or have it fixed.
Deposits are made through trusted payment providers and secure, encrypted connections. The full card number or CVV code is not saved on our servers. When you choose "save payment method," the service provider saves a "token" instead of your full card information to make adding money again faster. To make things even safer, if our risk systems notice a deposit, we may ask for a quick payment check. For example, we might ask to see proof that you own the payment method.
We may need (1) a photo ID from the government, (2) proof of address from within the last three months, and (3) proof that you own the payment method in order to approve withdrawals. Some examples of this are a picture of your card that only shows the first six and last four numbers and hides the middle numbers; an e-wallet screenshot that shows your name and wallet email address or ID; and a bank statement header that shows your name and IBAN or account number for a transfer. You can send files using the safe upload link in your account. Money is only sent to payment methods that you name.
When a bonus is active, we look at your past games and transactions to make sure that the bonus rules are followed correctly. This includes the wagering requirements, games that are eligible, maximum bets, and any withdrawal limits that are set out in the bonus terms. For example, if you break a bonus rule by betting more than the maximum amount or playing games that aren't allowed, your bonus-linked winnings may be lowered according to the terms. Before asking for a withdrawal, go to your account and look at "Bonuses" to see if there are any active conditions.
It depends on the laws in the area. You need to make sure that you are old enough and that gambling online is legal in Canada. According to compliance rules, we may limit or close accounts from areas that are blocked and ask for proof of residency or Canadian. For mobile security, use a strong, unique password, turn on two-step verification if it's available, don't do banking on public Wi-Fi, and log out of accounts that you share. If you think someone else has gotten into your account without your permission, change your password right away and contact Support to stop withdrawals while we look into it.
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